Role of Balanced Communication in Preventing Conflicts

Assertion (A): Conflicts arise among individuals when there is an imbalance in interpersonal communication. 

Reason (R): If people take care of communication by using good language, conflicts subside.

  1. Both (A) and (R) are true.
  2. Both (A) and (R) are true, but (R) is not the correct explanation of (A).
  3. (A) is true, but (R) is false.
  4. (A) is false, but (R) is true.

Correct Ans: (A)

Explanation:
Conflicts often stem from poor interpersonal communication. When individuals fail to exchange their thoughts clearly or respectfully, misunderstandings easily arise. Such imbalances create emotional distance and confusion, triggering frustration and conflict in personal or professional settings.

The assertion states that conflict arises from a lack of balance in interpersonal communication. This is accurate. When people feel unheard or misunderstood, they may react defensively or aggressively. These reactions often escalate the situation, leading to deeper divisions. Without consistent, clear, and empathetic communication, relationships become strained over time.

The reason provided highlights how using respectful language can help reduce such friction. That is also true. People respond positively to calm, thoughtful communication. When one speaks with empathy and clarity, it sets the tone for a more constructive conversation. Using positive language, active listening, and open body language shows mutual respect, which reduces the likelihood of conflict escalating.

Although the reason does not fully explain the deeper causes of interpersonal conflict—such as non-verbal cues, emotional baggage, or differing communication styles—it still addresses a critical part of the solution. By improving how we communicate, especially by choosing words carefully, many interpersonal issues can be softened or even avoided.

Therefore, both the assertion and the reason are true, and they support each other effectively. They illustrate how the dynamics of interpersonal communication, when handled with care, play a significant role in maintaining harmony and reducing conflict.

JMC Study Team

support@jmcstudyhub.com

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