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Journalism, Media & Creativity Learn with purpose.
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Need help choosing a course or accessing your learning? Connect with us for Journalism and Mass Communication courses, UGC NET, CUET UG and CUET PG enquiries, or student support.
Available Monday–Sunday, 9:00 AM–7:00 PM (IST)
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Have a question about a course or your learning account? Choose a convenient way to reach us.
Tell us what you need help with. Our team will respond during support hours.
Help with course access, payments, learning resources and contacting our team.
Use the platform where your course was activated. For website purchases, use the Website Dashboard link in the Student Access menu. For app or web portal enrolments, use the App / Web Portal Login. Sign in with the account used for enrolment. Contact support if you are unsure which platform to use.
First, check that you are signed in to the correct account and platform. If the course is still unavailable, contact support with your course name, registered email or mobile number, and transaction reference. Before sharing a payment screenshot, hide unrelated financial details. Never share your OTP, password or full card details.
Sign in to the platform where your test series was activated and open your enrolled course or test package. Availability depends on your package’s access period and published schedule. If an included test is missing, share the package name and test title with support.
Yes. Share your learning goal, preferred language and the course or exam you are interested in. We can explain the available options for Journalism and Mass Communication, including UGC NET, CUET UG and CUET PG preparation.
First, check that you are using the correct website or app portal and your registered account details. Next, use the password-reset option if available. If the issue continues, contact support with the platform name and the error message or a screenshot. Do not share your password or OTP.
Open the relevant enrolled course on the platform where it was activated and check its lessons or resources area. Included materials depend on your course package. If an expected resource is missing, share your course name and the resource title with support.
Our support team is available Monday–Sunday, 9:00 AM–7:00 PM (IST). Queries received outside these hours will be reviewed during the next support period.
Yes. Our office is at Tiger Chowk, Shatabdipuram, DD Nagar, Gwalior, Madhya Pradesh. Visiting hours are Monday–Sunday, 9:00 AM–7:00 PM (IST). Please call or message before travelling so we can confirm availability for your visit.
Meet us in Gwalior
Visit us for course guidance or student support. Please contact our team before travelling to confirm availability.
JMC Study Hub
Monday–Sunday
9:00 AM–7:00 PM (IST)
If regular support has not resolved your issue, contact our Student Grievance & Support Coordinator. Share your concern and earlier enquiry details so we can review it.
Student Grievance & Support Coordinator