The correct sequence in the communication process is
(A) Selection, attention, perception, retention
(B) Attention, selection, retention, perception
(C) Selection, retention, perception, attention
(D) Perception, attention, selection, retention
Correct Ans: (D)
Explanation:
The communication process moves through four essential stages that ensure a message reaches and influences the audience. These stages follow a logical sequence: perception → attention → selection → retention. Each step plays a key role in how people interpret, process, and remember information.
- Perception – Individuals first perceive the message when they encounter it. Since they face constant exposure to multiple stimuli, they naturally focus on information that aligns with their interests, past experiences, or beliefs. This initial step determines how they interpret the message and whether they will engage with it further.
- Attention – After perceiving a message, individuals decide whether to focus on it. Various factors, such as visual appeal, emotional impact, and personal relevance, influence their level of attention. Communicators use strong headlines, compelling visuals, and engaging narratives to make messages stand out.
- Selection – Once individuals focus on a message, they select the most relevant details while discarding unnecessary information. This process allows them to organize and prioritize content for better understanding. Communicators emphasize key points, repetition, and structured delivery to guide the audience through this stage effectively.
- Retention – Finally, individuals store important information in their memory. They tend to remember messages that trigger emotions, connect with personal experiences, or provide practical value. Marketers and media professionals use reinforcement techniques, storytelling, and strategic repetition to enhance retention.
Thus, the correct sequence in the communication process remains (D) Perception → Attention → Selection → Retention. By understanding this order, communicators can craft messages that engage, inform, and leave a lasting impact on their audience.