Organisational communication is concerned with the flow of messages within a network of interdependent
(A) Relationships
(B) Performances
(C) Obstacles
(D) Biases
Correct Ans: (A)
Explanation:
Organizational communication primarily deals with how messages flow within a network of interdependent relationships. In any organization, employees, managers, and departments rely on effective communication to function smoothly. This process ensures that information reaches the right people at the right time, enabling better decision-making and collaboration.
Strong relationships within an organization promote transparency, trust, and efficiency. When communication is structured properly, it reduces misunderstandings and enhances teamwork. Various forms of communication, such as formal reports, emails, meetings, and informal discussions, contribute to maintaining a seamless exchange of ideas. Moreover, communication helps in building a strong organizational culture where employees feel valued and motivated.
Additionally, organizations implement different communication channels to cater to various needs. Vertical communication flows between different hierarchical levels, ensuring coordination between superiors and subordinates. Meanwhile, horizontal communication takes place among colleagues at the same level, fostering cooperation and knowledge-sharing. Diagonal communication, which cuts across different levels and departments, further strengthens interdependence by promoting a broader exchange of information.
However, challenges such as communication barriers, information overload, and misinterpretation can disrupt the flow. Organizations must establish clear guidelines and encourage open discussions to overcome these issues. Leaders play a key role in fostering a positive communication environment by promoting active listening and feedback.
Ultimately, effective organizational communication strengthens relationships, improves productivity, and drives overall success. By focusing on interdependent relationships, companies can build a cohesive and well-connected workplace.