Identify the correct sequence of stages in diffusion of innovations model:
(A) Knowledge — Confirmation — Persuasion — Decision
(B) Knowledge — Decision — Confirmation — Persuasion
(C) Knowledge — Persuasion — Decision — Confirmation
(D) Knowledge — Persuasion — Confirmation — Decision
Correct Ans: (C)
Explanation:
The Diffusion of Innovations model, developed by Everett Rogers, explains how new ideas, technologies, or practices spread within a society over time. This process follows a structured sequence of stages that guide individuals in adopting an innovation.
First, individuals gain knowledge about the innovation. They become aware of its existence and begin understanding its potential benefits and functionalities. Mass media, word-of-mouth, and interpersonal communication significantly contribute to this stage.
Next, the persuasion stage follows, where individuals form an attitude—either positive or negative—toward the innovation. They seek additional information, evaluate its advantages, and consider whether it aligns with their needs and preferences. Opinions from peers, experts, and social influences play a crucial role in shaping attitudes during this phase.
After persuasion, individuals enter the decision stage. At this point, they either adopt or reject the innovation based on their assessment. If they choose adoption, they implement the innovation into their routine. However, some may experience uncertainty and delay their decision until they feel more confident about the change.
Finally, the confirmation stage occurs. Here, individuals validate their choice by seeking reassurance that they made the right decision. They may continue using the innovation if their experience aligns with expectations or abandon it if dissatisfaction arises.
Understanding these stages helps businesses, marketers, and policymakers facilitate the successful adoption of innovations. By addressing concerns at each step, they can encourage widespread acceptance and long-term integration of new technologies or ideas.