No new information is available in
(A) Dynamic communication
(B) Internal communication
(C) Phatic communication
(D) Conflict communication
Correct Ans: (C)
Explanation:
Phatic communication focuses on social interaction rather than information exchange. People use it to establish connections, maintain relationships, or show politeness. Common examples include greetings like “How are you?” or small talk about the weather. These phrases do not carry new information but help maintain social harmony.
This type of communication plays a crucial role in daily interactions. It helps build trust, ease tensions, and create a comfortable atmosphere. In workplaces, casual greetings between colleagues foster a positive environment. Similarly, in media, television hosts use phatic expressions to engage audiences.
Moreover, phatic communication exists across cultures. However, the way people use it may vary. In some cultures, small talk is essential for social bonding, while in others, it may be minimal. Understanding these differences enhances cross-cultural communication.
Despite its lack of new information, phatic communication serves an important function. It ensures smooth conversations, reduces awkwardness, and signals friendliness. Additionally, in digital communication, emojis and short messages like “Hey” or “LOL” serve a similar purpose.
In contrast, other forms of communication focus on delivering content, persuading, or resolving conflicts. However, phatic communication remains vital in everyday life. Without it, social interactions would feel mechanical and impersonal.
In conclusion, phatic communication helps maintain social relationships rather than share new information. It strengthens connections and enhances interpersonal communication. Recognizing its value improves both personal and professional interactions.
